Help Center

Yes. FREE Standard shipping is only available in the contiguous United States and to APO/FPO addresses.

We ship from our warehouse in Columbus County, OH 7 days a week! This time frame does not include our processing time of 1-2 days.

Please allow 1-2 business days for us to process your order.  We will email you as soon as it has been shipped. You can click the "View Your Order" button in your confirmation email to follow the status. Please allow 24-48 hours for the post office to scan in the package and have the tracking begin.  If you order over the weekend, your package will not ship out until Monday, as we only ship Monday - Friday. 

Shipping in the USA generally takes 2-7 business days. Worldwide shipping takes 10-21 days depending on the country you live in. 

Please note if one or more of the items you ordered have a special pre-order or shipping date noted in the product description, your order will ship complete on the date mentioned. 

We always work hard to ship out orders as fast as possible, so thank you again for your Love! 

We're a worldwide online retailer, whichever country you're in, we'll ship to you.

Sometimes we're able to catch invalid address's and will contact you ourselves to make sure it's corrected. However, you can reach us via our contact page, please include your order ID. 

If it's received in time, we can correct it before it is shipped. If your item has been shipped, you should contact Logistics company, they have an option to re-route packages. 

If a package is not delivered within the next 1-7 days, please walk inside your local post office (don't call) for immediate assistance with your package. We also recommend checking in with neighbors, front desk, mailrooms, parcel lockers, or anywhere the package may have been delivered. 

We are so sorry this is happening to you but we are confident it will show up! 

Please note: Missing packages must be reported to us within 72 hours of the date of delivery.  Failure to do so may result in the claim being denied by the shipping carrier. Please feel free to contact us with any questions regarding our policies.